r777 apps Privacy Policy

This privacy policy ("Policy") explains our practices for collecting, processing, and storing all information related to the r777 apps platform. By using our services, you are considered to have accepted the terms of this policy. To fully understand how our services operate, it is also important to read our Terms and Conditions.

For any changes, we will publish an updated version on this page. We therefore encourage you to check this page regularly.

When opening an account and using services on r777 apps, we collect various types of personal information. This information is collected for specific purposes and is not used beyond what is necessary.

1.1 Registration Information

The information you provide when creating an account includes:

• Full name and username
• Mobile number and email address
• Date of birth (for age verification)
• Password (stored in encrypted form)

1.2 Financial Transaction Information

During deposit and withdrawal processes, we store transaction-related information. This includes mobile banking numbers (bKash, Nagad, Rocket, Upay), transaction amounts, and dates. We never store your full mobile banking PIN or password.

1.3 Identity Verification Information

As part of the account verification (KYC) process, national ID card or passport details, a selfie photo, and proof of address may be collected. This information is used solely to ensure security.

1.4 Automatically Collected Information

• IP address and device information
• Browser type and operating system
• Time spent on the site and pages visited
• Session data and login history

r777 apps collects information through various methods. Each method is transparent and carried out with your knowledge.

2.1 Direct Provision

You provide information directly when you fill in a registration form, make a deposit or withdrawal, contact the support team, or update your account settings.

2.2 Automatic Collection

Our servers automatically collect technical information, including cookies, log files, and session storage. These are essential for ensuring the security and performance of the platform.

2.3 Through Third Parties

Some information may also be received through payment processing partners and identity verification service providers. These third parties follow their own privacy policies.

Collected information is used for the specific purposes listed below. Where legally required before any use, we will obtain your consent.

3.1 Service Operation and Improvement

• Creating and managing accounts
• Processing deposits and withdrawals
• Keeping gaming and betting services running smoothly
• Identifying and resolving technical issues on the platform

3.2 Security and Fraud Prevention

We analyse information to keep your account and transactions secure. If suspicious activity is detected, you are notified and the necessary steps are taken.

3.3 Communication and Support

Your contact information is used to communicate with you in Bengali via live chat and email, to send transaction confirmations, and to notify you of important updates.

3.4 Responsible Gaming Monitoring

By analysing playing patterns, we work to ensure responsible gaming. Where unusual or risky behaviour is identified, we provide support to the user.

3.5 Fulfilling Legal Obligations

Information may be used to maintain records as required by applicable law and to respond to requests from legitimate authorities.

r777 apps does not sell your personal information or transfer it to third parties for commercial purposes. However, some information may be shared in specific circumstances.

4.1 Service Partners

A limited amount of information may be shared with technology service providers, payment processors, and identity verification organisations that assist in operating our platform. These partners operate under strict confidentiality agreements.

4.2 Legal Requirements

Information may be provided in response to a court order, a lawful request from a law enforcement agency, or to meet a legal obligation. In such cases, we will only provide information that is legally required.

4.3 Business Changes

In the event of a merger, acquisition, or asset transfer, user information may be transferred. In such cases, we will notify you in advance.

Cookies and similar technologies are used on the r777 apps website and app. They ensure the core functionality of the platform and improve your experience when using it.

5.1 Essential Cookies

Without these cookies, the website does not function properly. They are used to maintain login sessions, carry out security checks, and save form data. These cookies cannot be disabled, as they are an integral part of the service.

5.2 Analytics Cookies

Analytics cookies are used to understand which parts of the website are used most and where issues occur. This information is analysed in aggregated and anonymised form.

5.3 Cookie Controls

Cookies can be controlled or deleted through your browser settings. However, please note that disabling essential cookies may cause difficulties when using some services.

To keep your information secure, r777 apps has adopted industry-standard technical and organisational measures.

6.1 Encryption

All data transmitted through the website and app is encrypted using SSL (Secure Sockets Layer) technology. Strong hashing methods are also used to store passwords.

6.2 Access Controls

Access to your information is restricted to authorised personnel only, and only to the extent necessary. All access is logged and regularly audited.

6.3 Security Monitoring

Our systems are monitored around the clock. Any unusual activity is automatically detected and immediate action is taken.

6.4 Response to a Data Breach

In the event of a data breach, we will notify affected users promptly in accordance with applicable law and take the necessary preventive measures.

r777 apps retains your information only for as long as it is needed — no longer. The retention period depends on the type and purpose of the information.

7.1 Active Account Information

Information necessary for the full duration of your active account is retained. Even after account closure, certain information may be kept for a period to meet legal requirements.

7.2 Financial Records

Transaction records are retained for a period determined by applicable legal provisions. This is essential for financial transparency and accountability.

7.3 Deletion of Information

At the end of the specified period, your information is securely deleted or anonymised so that you can no longer be identified.

You have a number of important rights over your personal information. r777 apps respects these rights and helps you exercise them.

8.1 Right to Access

You have the right to know what information we hold about you. This request can be made through the support team.

8.2 Right to Correction

If any of your information is incorrect, you can request a correction. This can be done directly from account settings or through support.

8.3 Right to Deletion

In certain circumstances, you can request that your information be deleted. However, some information may not be deletable due to legal obligations.

8.4 Right to Object to Processing

You can object to the processing of your information for specific reasons. For example, you can contact us at any time to stop marketing communications.

8.5 How to Exercise Your Rights

To exercise any of the rights above, contact our support team via live chat or email. We respond in both Bengali and English. For general questions, you can visit our FAQ section.

All services on r777 apps are for persons aged 21 or above only. We do not intentionally collect any personal information from minors.

9.1 Age Verification

We verify age by collecting the date of birth at registration. In cases of doubt, an identity document may be requested for further verification. No one under the age of 21 may open an account.

9.2 If a Minor's Information Is Identified

If it becomes known that a minor's information has been collected, that account will be closed immediately and all associated information will be deleted. To learn more about our position on this matter, see our About r777 apps page.

This privacy policy may be updated over time due to changes in services, technology, or legal requirements. For any changes, we will publish a new version on this page.

10.1 Notice of Changes

For significant changes, you will be informed via your registered email or a notification at login. For minor editorial changes, only the "Last Updated" date on the page will change.

10.2 Contact Us

If you have any questions or concerns about this Privacy Policy, please contact our 24/7 support team:

• Live Chat — directly from any page on the site
• Email: [email protected]

Our support team responds in both Bengali and English and is available 24 hours a day, 7 days a week.